Free text 078 6005 2906
247 Helpline 0808 808 8141
Please donate
Shop NowWe are currently recruiting:
Frontline Services Officer (Helpline), Lisburn
The Frontline Services Officer (Helpline) will be the first point of contact for older people at risk of harm, their families, and professionals seeking support. They will provide crisis intervention, safeguarding guidance, and practical support while ensuring high-quality signposting and referrals.
Based in our Lisburn office, this role offers the opportunity to be part of a supportive team dedicated to making a difference to the lives of older people. Providing high-quality support through the Hourglass Helpline and onboarding service users into our frontline services, there will also be opportunities to represent Hourglass at community events, awareness activities and local engagement opportunities across Northern Ireland.
Location: Lisburn office, Northern Ireland.
Duration: 1 year initially - subject to funding
Salary: £26,072.00 per annum (35 hour per week)
Hours of work: 35 hours (Monday to Friday, 9am – 5pm)
Reports to: Frontline Services Lead
Click here for a full Job description
Send a cover letter and your CV to recruitment@wearehourglass.org
Interviews to be held on a rolling basis.
External Affairs Officer
The External Affairs Officer will support the delivery of Hourglass’ external affairs, policy and campaigning activity, with the role based in Northern Ireland and a focus on Northern Ireland while supporting activity across the rest of the UK.
Working closely with the External Affairs Lead, DCEO/Director of Policy and the wider Policy Unit, the postholder will help build relationships with political stakeholders, statutory partners and sector organisations to raise awareness of the abuse of older people and influence policy and practice.
The role will contribute to the charity’s policy development, parliamentary engagement and campaign activity, with a particular emphasis on Northern Ireland and oversight of relevant work in Scotland.
Location: Northern Ireland. Home based initially, with an office base in Lisburn once established.
Duration: One year, reviewable.
Salary: £25,583 – £28,016
Hours of work: 35 hours per week, Monday to Friday. Some unsocial hours will be required.
Reports to: External Affairs Lead
Click here for a full Job description
Send a cover letter and your CV to recruitment@wearehourglass.org
Interviews to be held on a rolling basis.
Executive Support Officer
As the Executive Support Officer, you will provide an efficient frontline service to people contacting the charity by telephone, email, or in person.
You will be responsible for the smooth running of the Executive administration functions, supporting all staff and the administration of the organisation. Your daily duties will include monitoring inboxes for the organisation, receiving and sending post, photocopying, scanning, updating spreadsheets, arranging dairies/meetings and pipelines.
Location: Sudbury, Suffolk office.
Duration: One year initially with the possibility of a further extension.
Salary: £23,500 – £26,000
Hours of work: 35 hours per week, Monday to Friday.
Reports to: Finance and Operations Lead
Click here for a full Job description
Send a cover letter and your CV to recruitment@wearehourglass.org
Interviews to be held on a rolling basis.
Fundraising Projects Officer
We are looking for a digitally-savvy, creative and data-driven Fundraising Projects Officer to help drive income and supporter engagement across all channels. This is a new and exciting role within our growing fundraising and income generation team. Supporting the work and development of Hourglass through individual and collective fundraising activities, special projects and general income generation activities.
Working with the lead, you will be responsible for designing and delivering effective fundraising campaigns – from planning to inception, through to creative development, audience targeting and performance analysis. You’ll manage content and support the delivery of integrated, multi-channel campaigns that raise vital income and increase the visibility of our mission.
This is an opportunity to shape and grow campaign fundraising at a UK-wide charity, making a difference to some of the UK’s most marginalised older people. You will need to be comfortable with managing personal data, handling sensitive content with discretion, and working within a safeguarding framework.
Location: Lisburn office, Northern Ireland.
Duration: 12-month fixed term (subject to review)
Salary: £25,583 – £28,016
Hours of work: 35 hours per week, Monday to Friday.
Reports to: Income Generation & Fundraising Lead
Click here for a full Job description
Send a cover letter and your CV to recruitment@wearehourglass.org
Interviews to be held on a rolling basis.
