Recruitment

We have two posts available

Information Officer and Digital Communications Officer

Information Officer

Full time – 35 hours a week, Monday to Friday 9-5

Remote

£24,838.00 PA

1 year contract initially

Are you passionate about using data to drive social change? Do you want to play a key role in supporting the our efforts to end the abuse of older people and promote safer ageing?

We’re looking for a dedicated Information Officer to join our team and lead on collecting, managing, and presenting key impact data across all areas of our charity’s work.

As part of the Policy Unit, you will:

Oversee the collation and presentation of impact data across all service entry points.

Maintain and regularly update our Knowledge Bank – the UK’s first online information hub focused entirely on the abuse of older people and safer ageing.

Work closely with operational teams to ensure data from the Helpline, Knowledge Bank, Instant Messenger, SMS, and Chatbot is accurate and report-ready.

Enhance the quality and integrity of our data for both frontline service and policy reporting, supporting communication with internal and external stakeholders.

Analyse and interpret policy-related data, including types of abuse and demographic trends, contributing to one of the UK’s largest non-governmental data sets on the abuse of older people.

This is an exciting opportunity to shape the way critical information is used to inform policy, improve services, and build a Safer Ageing Society.

Please see full job description here

To apply, please send a covering letter and CV to recruitment@wearehourglass.org

Interviews to be held on a rolling basis.

Digital Communications Officer

Office Based in Sudbury| Full-time/initial 1 year contract

Reports to: Brand and Digital Development Lead

Duration: One year initially, with possibility of a further extension

Salary: £23,690.00 to £25,312.00 PA depending on qualifications and experience

Hourglass is the only UK-wide charity solely dedicated to ending the harm, abuse, and exploitation of older people. We stand beside older individuals facing abuse, raise awareness, and work tirelessly toward a society where everyone can age safely and with dignity.

We’re looking for a Digital Communications Officer to help us amplify this mission online.

About the Role:

This is your chance to lead our digital presence — crafting content, telling stories, and growing our audience across platforms including Instagram, X (Twitter), Facebook, LinkedIn, YouTube, TikTok, and more. You'll:

Drive digital strategy across our website, e-newsletters, and events/webinars

Collaborate with teams to share real stories, press coverage, and blogs

Innovate to reach wider and more diverse audiences

Communicate our mission to supporters, policymakers, professionals, and families

What We’re Looking For:

Someone creative, passionate, and tech-savvy with a heart for social impact. You understand the power of digital platforms and want to use them to bring attention to vital issues affecting older people.

Help us call time on abuse — and inspire a movement for safer ageing.