Current Vacancies

Helpline Information Officer

We are seeking a Helpline Information Officer to be responsible for the day-to-day supervision of the helpline information officers and volunteers on duty, and the operational work of the helpline and online services on our well-established 24/7 Helpline.

Location: Remote
Salary: £22,050 p.a
Duration: 1 year contract (initially)
Hours of work:  35 hours (Monday to Friday, 9am-5pm)

Download the full job description here.

Interviews to be held on a rolling basis. To apply for this role, please email your CV and cover letter to recruitment@wearehourglass.org

Community Response Officer (IDVA) - South London

We’re looking for a Community Response Officer (IDVA) who will play a key role in shaping Hourglass’ response to meeting the needs of the vulnerable older population and their communities across South London.

The Community Response Officer (IDVA), supported by our Team Leader, will provide tailored and specialist support to older victims of domestic abuse, including specialist self and group advocacy, taking account of the unique nature and dynamics of domestic abuse in older age. 

Location: Home-based (South London)
Salary: £22,575 p.a
Duration: Until March 2025 - subject to funding
Hours of work:  35 hours (Monday to Friday, 9am-5pm, with some occasional out-of-hours duties).

Interviews to be held on a rolling basis. To apply for this role, please email your CV and cover letter to recruitment@wearehourglass.org

Community Response Assistant - Wales

We’re looking for a Community Response Assistant who will play a key role in expanding our community response approach to supporting older people throughout Wales. 

The role presents a unique opportunity to deliver a responsive and person-centred approach to tackling and preventing the financial/economic abuse of older people. The postholder will work closely with staff, volunteers and local communities to develop our local, regional and national operations. 

Location: Home-based in Wales

Salary: £21,000 per annum

Duration - Two and a half years

Hours of work: 35 hours Mon to Friday.

Requirement: The postholder must be able to speak Welsh 

Download the full job description here.

Interviews to be held on a rolling basis. To apply for this role, please email your CV and cover letter to recruitment@wearehourglass.org