Recruitment - Information Officer

Information Officer

Full time – 35 hours a week, Monday to Friday 9-5

Remote

£24,838.00 PA

1 year contract initially

Are you passionate about using data to drive social change? Do you want to play a key role in supporting the our efforts to end the abuse of older people and promote safer ageing?

We’re looking for a dedicated Information Officer to join our team and lead on collecting, managing, and presenting key impact data across all areas of our charity’s work.

As part of the Policy Unit, you will:

Oversee the collation and presentation of impact data across all service entry points.

Maintain and regularly update our Knowledge Bank – the UK’s first online information hub focused entirely on the abuse of older people and safer ageing.

Work closely with operational teams to ensure data from the Helpline, Knowledge Bank, Instant Messenger, SMS, and Chatbot is accurate and report-ready.

Enhance the quality and integrity of our data for both frontline service and policy reporting, supporting communication with internal and external stakeholders.

Analyse and interpret policy-related data, including types of abuse and demographic trends, contributing to one of the UK’s largest non-governmental data sets on the abuse of older people.

This is an exciting opportunity to shape the way critical information is used to inform policy, improve services, and build a Safer Ageing Society.

Please see full job description here

To apply, please send a covering letter and CV to recruitment@wearehourglass.org

Interviews to be held on a rolling basis.