hourglass safer ageing stopping abuse volunteer with us

Volunteer with us

Hourglass volunteers are at the heart of our work. They are the frontline for people who need support and for all those who want to end the abuse of older people and ensure safer ageing for all.


All our volunteers receive full training and support to ensure they have the relevant skills, knowledge and empathy to provide a meaningful and personal service to those who need us.


Calling all Helpline volunteers!


Our Helpline provides free, confidential information, advice and support to older victims of abuse. We are also here for those concerned about an older person or for those who have witnessed abuse, neglect or financial exploitation of an older person.


Hourglass needs your help

We are looking for volunteers to be part of our Helpline team, to take calls from those who need our help and to ensure we are able to provide a 9am – 5pm service, 5 days a week.


Rachel, one of our Helpline volunteers, said:

I love volunteering for Hourglass. My contributions are really valued. The team support and encourage what I do and the extra training has been invaluable.To anyone thinking about becoming a volunteer, I’d say, just do it. Making a positive difference to the lives of others is one of the most satisifying thing anyone can do


If you: 


  • Are aged 18 or over;


  • Enjoy working with older people;


  • Can be someone who listens


Then get in touch today to find our more! We will provide training to equip you with the knowledge and skills to handle helpline calls. Find out more by contacting us at volunteers@wearehourglass.org.  



Click on the links below for further information about our volunteering roles  







Safer Ageing Volunteers (Scotland):


We are developing a range of services and activities to promote safer ageing and stop the abuse of older people.

Current volunteering roles include:


  • Casework volunteers: providing in-depth support to older people (and others) concerned about the harm, abuse or exploitation of older people


  • Providing one-to-one support to an older person over the phone (moving to in-person support where appropriate when the current restrictions ease)


  • Raising awareness of the work of Hourglass & the issues relating to safer ageing and the abuse of older people


  • If you are over 18 years of age and can commit to at least an hour a week, choose your area below and we’d love to hear from you.  




Fundraising volunteers:


Hourglass exists to challenge the abuse of older people, to help those who have been the victims of abuse and to strive for safer ageing for all. All of our services are provided free to older people, but we need to reach and help more. You can help by joining our fundraising volunteers. 


If you can help with any of the following, please get in touch:


  • Distributing collection tins in your local community


  • Arranging fundraising events, e.g bake sales, coffee morning, sponsored events, etc.


  • Supporting our team with funding bids, etc.


You may be able to help us with some of the following:


  • Administration


  • IT


  • Research


  • Policy Work


If you are interested in finding out more about any of the opportunities above, please contact volunteers@wearehourglass.org, for further information.


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