Email us

Email us: helpline@wearehourglass.org

If you, or someone you know is experiencing, or at risk of, abuse or neglect, or if you need information around any aspect of safer ageing, you can contact Hourglass for confidential advice and emotional support using email.

You can send Hourglass emails at any time and we will respond to you between the hours of 9am and 5pm.

You should expect a response from one of our helpline information officers within 24 hours but at busy times this could take longer.